Frequently Asked Questions

Can I pick the services I want?
Is the cost for services covered by my health plan?
Do I get to pick the person looking after me?
Are all your employees nurses?
Are your employees trained?
Are your employees insured?
What kind of background and screening checks can you do on your own for a caregiver?
What happens if my caregiver gets sick?
I don't have any plan or package, can I still access services?
Why do people use private home care services?
Is TCA service only available in the home?
Are your home care services only for the elderly?
Why should I use Trusted Care Australia instead of hiring a private caregiver?
Will I have the same Caregiver or Nurse all the time?
Can I just try out Trusted Care Australia, or do I have to sign a long-term contract?
How much does Trusted Care Australia cost?